CANCELLATION POLICY / LATE ARRIVALS
I have a 24 hour cancellation policy. If you are unable to provide this notice, you will be charged 50% of your treatment price if you fail to show for your appointment or change your appointment without the minimum notice. This cancellation policy is necessary for my small business to continue to serve my clients who are in need of treatment. The 24 hours notice gives the therapist time to fill the spot with another client. If you arrive late for your appointment, i will try my best to accommodate your full booking. However, if that’s not available, you will be billed for the full cost of the original booking. If you have an emergency, please let me know so that i can treat your specific situation with personal attention. I do not consider schedule conflicts to be emergencies. Thank you for understanding and respecting my time.
Cashless policy, I accept Debit, all the major credit cards : Mastercard, VISA, AMEX
Natsha’s Massage Therapy respects each individual’s right to personal privacy. I collect and use information through my website only in the ways disclosed in this statement. This policy complies with all the requirements of the Personal Information Protection and Electronic Documents Act of Canada (PIPEDA), which establish rules for the protection of an individual’s personal information when it is collected, used, and disclosed for business purposes.
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. This does not include trusted third parties who assist me in operating my website, conducting my business, or servicing you, so long as those parties agree to keep this information confidential. I may also release your information when i believe it is appropriate and to comply with the law, enforce my site policies, or protect my or others rights, property, or safety. The email address you provide for order processing may be used to send you information and updates pertaining to your order.